Introduction
At New Sky Education, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website, engage with our services, or communicate with us.
We understand the importance of maintaining the confidentiality of your personal information and are dedicated to ensuring its safety.
By using our website or services, you agree to the terms outlined in this policy. If you have any questions or concerns, please contact us directly.
Information We Collect
We collect information from you when you interact with us in the following ways:
- When you register for our courses (IELTS, TOEFL, PTE, Basic English Speaking, Visa Guidance, Passport Services, etc.)
- When you fill out contact forms or request information about our services
- When you book appointments for visa consultancy or air ticketing services
- When you communicate with us via email or phone
- When you browse our website
The types of personal information we may collect include:
- Personal Details: Name, address, email, phone number
- Educational Background: Information related to your qualifications or tests
- Visa & Passport Details: Information required for visa applications and passport services
- Payment Information: When you purchase our services, we may collect payment details
- Technical Data: IP addresses, browser types, and other data collected through cookies
How We Use Your Information
We use the information collected to:
- Provide, operate, and improve our services such as IELTS coaching, PTE training, and visa guidance
- Process applications for courses, visa services, passport assistance, and air ticketing
- Communicate important updates about your course or service
- Ensure compliance with visa application requirements and international regulations
- Respond to your inquiries and provide customer support
- Personalize your experience and enhance our website’s usability
- Process payments and manage billing for the services you enroll in
How We Protect Your Information
We implement a variety of security measures to safeguard your personal information. These include:
- Data Encryption: We encrypt sensitive information such as payment details.
- Restricted Access: Only authorized staff have access to personal data.
- Secure Storage: Personal information is stored in secure databases with appropriate security protocols.
- Compliance with Laws: We adhere to all applicable privacy regulations.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following cases:
- Service Providers: We may share information with trusted third-party partners who assist us in providing services, such as payment processors, visa consultants, or technology providers.
- Legal Compliance: We may share information if required by law or in response to a legal process.
Use of Cookies
Our website uses cookies to improve your browsing experience and analyze website traffic. Cookies are small files stored on your device that allow us to recognize your preferences and provide you with a tailored experience.
You can control your cookie preferences through your browser settings, but please note that disabling cookies may affect the functionality of our website.
Third-Party Links
Our website may contain links to third-party websites for additional information or resources. Please note that these websites have their own privacy policies, and we do not have control over their practices. We encourage you to review the privacy policies of any third-party sites before providing your personal information.
Your Rights
You have the following rights concerning your personal data:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can ask us to update or correct any inaccurate information.
- Deletion: You may request that we delete your personal data, subject to legal or contractual requirements.
- Withdraw Consent: You may withdraw your consent to our data processing at any time, which may affect your ability to access some of our services.
If you wish to exercise any of these rights, please contact us using the information provided below.
Contact Us
If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please reach out to us:
New Sky Education
Office No.3 Manisha Building, Opp Navyug Collage, Adajan Surat 395009
Phone: +91 9408744429
Email: newskyeducore@gmail.com
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we do, we will post the revised policy on our website with an updated date at the top. We encourage you to review this page periodically for any updates.
Effective Date: 17th October 2024